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Providing excellent customer service and support to you is our #1 priority. See more.
Here at SplashTelecom, providing excellent customer service and support to you is our #1 priority.
If for any reason there is a problem, we will work to resolve the issue as quickly and professionally as we can.
We make it easy for you to connect with someone if you have a question about your SplashTelecom service. Just go where you need help by choosing an option from the sections below.
Once configured, you should be able to pick up the handset and get a dial tone. See more.
Now that you are set up, you are ready to make and receive calls!
|Who Am I - Dial 8400||Say the phone number you are dialing from.|
|Info - Dial 411||News, Stocks, Sports, Entertainment, Travel.|
|Voicemail - Dial 8500||Check your voicemail messages.|
|Remaining Balance - Dial 8200||Verify your remaining amount of call credit.|
|Control Panel||Edit your SplashTelecom account information.|
|Toll free outgoing PSTN calls||Dial 1 + 800 + seven digit number
(also for 888, 877, 866)
|Continental US and Canada calls||Dial 1 + area code + seven digit number
(even when calling within your own area code.)
|International calls||Dial 011 + country code + city code + phone number|
Make calls to US, Canada and International See more.
How do I dial an International phone number?You must dial 011 + Country Code + City Code + Phone Number
How do I dial a United States or Canada phone number?You must dial 1+ Area Code + Phone Number
Access voicemail and customize your greeting. See more.
How to access your voicemail and customize your greeting
Via Control Panel
Something our lawyers told us to say. See more.
Why did I get a notice for OVER USAGE?
The unlimited plans are designed for the calling habits of the typical residence. In some cases, we find certain users have requirements over and above what the industry accepts as typical residential usage. You fit into that category of users. When pricing our plans, we have to consider the average consumer and cannot allow usage that would be typical for a business, call center, telemarketing firm or other high volume user.
As per the Terms and Conditions found in our General Service Agreement, we ask that you upgrade to a bulk plan or pay as you go account immediately. In order to upgrade, please place an order for the new service. Once this is complete, let us know the new account and the existing account that needs to be deleted.
Tell us the problem. Send us a ticket. See more.